Resident Services Advisor – Customer Care & Digital Liaison

Solihull Council is seeking enthusiastic, customer-focused individuals to join our Connect Customer Contact Service as a Customer Service Advisor. You will be the first point of contact for residents, handling phone, face-to-face and digital interactions with professionalism and empathy.

These opportunities include permanent and fixed-term full-time and part-time roles, with the possibility to work from different locations across Solihull and on a shift rota from Monday to Friday, subject to

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