Restaurant Manager - Upscale Dining

About the Role

Our client is searching for an experienced and dynamic Restaurant Manager to oversee operations at their premier dining establishment in Birmingham . This role is pivotal in delivering outstanding customer service, ensuring efficient daily operations, and driving revenue growth. You will be responsible for managing front-of-house staff, maintaining service standards, and creating a welcoming atmosphere for all patrons. We are looking for a leader who is passionate about hospitality and dedicated to providing an exceptional dining experience in Birmingham .

Key Responsibilities

• Manage all aspects of front-of-house operations, including staffing, scheduling, and training.
• Ensure the highest standards of customer service are met and exceeded at all times.
• Oversee inventory of beverages and supplies, managing costs and minimizing waste.
• Handle guest inquiries, feedback, and complaints professionally and efficiently.
• Collaborate with the kitchen team to ensure seamless service delivery and menu execution.
• Implement and maintain operational policies and procedures to ensure smooth running of the restaurant.

Requirements

• Proven experience as a Restaurant Manager or Assistant Manager in a similar setting.
• Strong leadership, communication, and interpersonal skills.
• In-depth knowledge of restaurant operations, including FOH and BOH dynamics.
• Experience with staff management, training, and performance evaluation.
• Ability to work under pressure and make sound decisions in a fast-paced environment.
• Passion for the hospitality industry and delivering exceptional guest experiences.

Benefits

• Competitive salary and performance-related bonuses.
• Opportunities for career advancement within a growing company.
• Staff meals and discounts on food and beverages.
• Comprehensive training programs to enhance skills.
• A dynamic and rewarding work environment in Birmingham .