Sales / Office Administrator

Sales / Office Administrator

Fixed Term Contract (12 months)

Lockington, Derbyshire

c. £30,000

Our client is a manufacturing business employing c. 400 people in over 30 international countries. The family-owned business was founded in the 1950’s in Germany, where the Headquarters are still based..

We are looking for a detail-oriented and highly organised Office Administrator to support a busy Sales team.

Responsibilities

• Answering customer queries by telephone, email and live webchat function

• Processing orders and managing call off schedules

• Maintain accurate Salesforce database, ensuring all relevant information is uploaded

• Provide support to external retail and project sales teams

• Writing up quotes onto official documents for customers

• Planning company trips to head office in Germany

• Order office supplies as required

• Undertake ad hoc research projects at the request of management

• Respond to aftersales queries in a timely and professional manner

• Format and distribute weekly reports for customers

• Processing monthly accounts statements and highlighting overdue invoices

• Booking in weekly deliveries with customers and couriers

• Cover of other office duties as required when colleagues are on annual leave.

The ideal candidate:

• Previous administration experience

• Excellent computer skills

• Independent thinker with ability to multi-task

• Ability to prioritise and organise own workload

• Highly literate with excellent attention to detail

• Proactive customer focused approach

• Positive and friendly attitude

• Ability to work in a varied environment and maintain a clear work ethic.

• Flexible, with the ability to work as part of a team.

Really lovely working environment. Small team. Free parking. Hours of work are Monday – Friday, 9am – 5pm. Immediate start. Please do get in touch if you would like to hear more