Sales Support Administrator

Celltherm Coldrooms, Narborough, LE19 2GW

Monday to Thursday 9:00am – 17:00pm & Friday 9:00am – 16:00pm (30 minutes lunch)

We are recruiting for a sales support administrator who can start a full-time permanent role. We may consider applicants wanting a part-time position.

To provide administrative and coordination support to our sales team, ensuring that customer orders and sales information are accurate and processed efficiently.

Key responsibilities

• Be the first point on contact for customer enquiries.

• Prepare quotations, sales orders and other sales documentation.

• Support our external sales representatives.

• Enter and maintain customer and product information in our CRM system.

• Process customer orders accurately and promptly.

• Communicate order details to the Operations Manager.

• Track order progress and provide customers with updates.

• Maintain sales reports, customer records, and order histories.

• Follow up on outstanding quotations and orders.

• Ensure sales documentation is filed and maintained correctly.

• Occasional assistance in our warehouse for lite duties, will involve manual work.

Experience

• Experience in customer service and sales administration.

• Strong communication and organisational skills

• Excellent attention to detail

• Confident speaking with customers and resolving issues

• Customer focused with a willingness to learn and develop