Team Leader - Outbound Supply Chain

About the Role:

We’re looking for a Team Leader – Outbound Supply Chain to join our team in Alfreton and play a key role in ensuring the smooth and efficient flow of products through our outbound operation. Acting as the important link between our warehouse colleagues and the Department Shift Manager, you’ll take ownership of an operational area and lead your team to deliver against daily requirements. This is a hands‑on leadership role where you’ll be visible within the operation, supporting colleagues, managing priorities and ensuring products leave our warehouse safely, accurately and on time.

Main Responsibilities:

You’ll lead and coordinate the day‑to‑day activities of your team, ensuring the right people and skills are in place to meet outbound requirements. You’ll manage labour effectively, support rota planning and ensure your team is trained, engaged and clear on their priorities, while coaching and developing colleagues to perform at their best. A key part of your role will be maintaining high standards across safety, quality, service and operational performance. You’ll champion health and safety, food safety, hygiene and quality requirements within your area, supporting investigations and audits and ensuring all relevant training, compliance documentation and records are maintained accurately. Working closely with teams across Supply Chain, Quality and Health & Safety, you’ll help ensure stock moves accurately and efficiently through the outbound operation. You’ll monitor stock accuracy, pick‑list delivery and warehouse activity, identifying and resolving issues before they impact service or performance. You’ll also play an important role in driving continuous improvement across your area. By monitoring performance against our SQCDME priorities, you’ll identify opportunities to improve efficiency, address operational challenges and lead problem‑solving activities with your team. As a Team Leader, you’ll set the standard for how we work. You’ll ensure clear communication between shifts, provide constructive feedback, support return‑to‑work processes and confidently manage day‑to‑day people matters to maintain a positive, collaborative and high‑performing environment. This role requires flexibility to work across two different shift patterns to provide consistent leadership and support across the outbound operation.

About You:

You’ll have previous experience supervising others or leading a small team within a warehouse, distribution, supply chain, manufacturing or similarly fast‑paced operational environment. You’ll be confident balancing people leadership with operational delivery and comfortable making decisions when priorities change. You’ll understand the importance of safety, quality, stock accuracy and delivering against service requirements within an outbound environment. Knowledge of warehouse processes, inventory control, picking and dispatch operations would be particularly valuable, while experience of lean working practices or continuous improvement would be an advantage. Most importantly, you’ll be an approachable and confident leader who enjoys developing people and building strong working relationships. You’ll be comfortable monitoring performance, providing feedback and taking ownership of problems, while keeping your team focused on delivering a safe, efficient and reliable outbound operation.

What We Offer:

Careers with caring built in - discover our benefits here.

About Ferrero:

Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946 . Today, it is one of the world’s largest sweet‑packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.

DE&I at Ferrero:

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding. Find out more here.

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