Telecoms Network Technician

About the Role

Our client is seeking a proactive and detail-oriented Telecoms Network Technician to join their expanding team, with the flexibility to work remotely. This role is crucial for supporting the day-to-day operations and maintenance of their telecommunications network infrastructure. You will be responsible for monitoring network performance, responding to service requests, and performing basic troubleshooting to ensure reliable service delivery. This is an excellent entry-level to mid-level opportunity for an individual eager to grow their career in the dynamic telecoms industry .

Key Responsibilities

• Monitor network equipment and services for performance issues and potential outages.
• Respond to and resolve basic technical support requests and service tickets from end-users and customers.
• Perform routine checks and preventative maintenance on network components.
• Assist senior technicians with the installation, configuration, and testing of network hardware.
• Accurately document all network activities, issues, and resolutions in the ticketing system.
• Collaborate with team members to share knowledge and support efficient operations.

Requirements

• Previous experience in a Network Technician or IT support role is preferred.
• Basic understanding of networking concepts, including TCP/IP, LAN/WAN, and common network devices.
• Familiarity with telecommunications equipment and services.
• Strong problem-solving skills and the ability to learn new technologies quickly.
• Good communication and interpersonal skills for effective remote collaboration.
• A keen interest in pursuing a career in telecommunications or network engineering.

Benefits

• Competitive starting salary and opportunities for advancement.
• Comprehensive training and development programs to build your skills.
• Health, dental, and vision insurance coverage.
• Paid time off and company holidays.
• Flexible remote working arrangements to support work-life balance in Oxford .