VIP Tour Guide

Hours: Up to 30, dependent on the needs of the business Work pattern: Including weekends, bank holidays and evenings

West Midland Safari Park are currently recruiting for VIP guides to join our team.

The VIP guide team play a key role in raising awareness and knowledge of wildlife conservation to our special very important guests who have booked a variety of VIP experiences. These allow the guests to get a closer and personal view of our amazing animals. The VIP guides also deliver our keeper for the day experiences so the role will also include some husbandry work within our wildlife animal areas.

About you

The role requires someone who is confident, customer focused, motivated and enthusiastic about wildlife conservation and has excellent communication skills. You will require good wildlife knowledge and be confident when interacting with the guests and looking after their needs.

Due to driving in animal restricted areas you will hold a full, valid Driving Licence. You will need to be flexible in your approach to work outside of standard business hours, including weekends and bank holidays.

Due to the sensitive nature of this role the successful applicant will be required to apply for disclosure with the Disclosure and Barring Service (DBS formerly CRB). This disclosure, together with other selection information, will need to be satisfactory to the Company for employment to commence.

As well as benefiting from working in a unique and beautiful setting, you’ll also receive a range of additional perks to employment including:

• WMSP Annual Pass which gives you and your family and friends free admission and theme park wristbands, and free entry to our sister site Drayton Manor Park also Water World Stoke On Trent
• 20% Discount in our retail Shops.
• 50% of Food & Beverage while on shift (Individual)
• 35% of VIP Experiences. Discounts do not apply to guided Minibus Tours.
• 35% off at selected Food & Beverage Purchases whilst visiting the park.
• 10% off stays in Safari Lodges
• 24 Hour access to an online doctor and access to online prescriptions.
• Counselling access.

What we are

West Midlands Safari Park is an award-winning visitor attraction, located in Worcestershire in the heart of England. It is home to some of the world’s most beautiful and critically endangered species, with a four-mile safari drive-through, walk-through Discovery Trail, African Village and Lemur Woods, as well beautiful walking trails, allowing guests to experience up close encounters with hundreds of amazing animals. Guests can also choose from a wide range of catering and retail outlets, as well as enjoying a large amusement area with over 25 rides and attractions providing the ideal venue for family days out.

In 2021, the Park introduced Safari Lodges - luxury accommodation allowing guests to stay overnight for the first time. Guests can wake up to incredible sights of elephants, giraffes, rhinos, hippos and red pandas, or sleep just a 'whisker' away from lions, white lions, tigers and cheetahs.

In addition, the Park is home to three incredible venues - Spring Grove House, Treetops Pavillion and Cellarz, which play host to weddings, corporate events and social celebrations.

What we do

Our mission is to bring people together to create unique wildlife experiences that exhilarate, educate and leave memories to last a lifetime.

Our 200-acre site allows us to do just that, whether you’re a day guest, wedding guest or overnight guest! We create experiences unlike no other, attracting visitors from across the Midlands and beyond.

Our brand and our team members live by our core values. We’re passionate and work with a sense of togetherness, always striving to be progressive, with preservation at the heart of everything we do, all while creating unforgettable experiences.

Through these principles we aspire to achieve our vision: to be the number one UK wildlife attraction through the creation of immersive animal habitats and unique visitor experiences.

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