Apprentice E-commerce Assistant

About the Role

Our client is looking for an organized and enthusiastic Apprentice E-commerce Assistant to join their team. This hybrid role, based in Derby , offers a unique opportunity to learn the intricacies of online retail operations. You will support various aspects of the e-commerce business, from product listing and website management to customer order processing and marketing support. This apprenticeship is ideal for individuals with a keen interest in online sales and digital marketing, eager to gain hands-on experience in a fast-paced retail environment. Working closely with experienced e-commerce professionals, you'll develop valuable skills and contribute to the growth of our online presence.

Key Responsibilities

• Assist with uploading and managing product listings on the e-commerce platform.
• Help maintain website content, ensuring accuracy and visual appeal.
• Process customer orders and coordinate with shipping and logistics teams.
• Respond to customer inquiries related to orders and products.
• Support digital marketing efforts, such as social media posts and email campaigns.
• Learn and implement e-commerce best practices and operational procedures.

Requirements

• A strong interest in e-commerce and online retail.
• Good attention to detail and organizational skills.
• Basic computer literacy and familiarity with online platforms.
• Effective communication skills for customer interaction and team collaboration.
• Ability to work effectively in a hybrid setting , balancing office tasks with remote responsibilities.
• Commitment to completing the apprenticeship program and associated learning.

Benefits

• Structured training and mentorship in e-commerce operations and digital marketing.
• Competitive apprentice salary.
• Gain practical experience in a growing industry.
• Hybrid work model offering flexibility and on-site collaboration in Derby .
• Supportive team environment with opportunities for career development.