Helpdesk Technician - Level 1 IT Support (In-Office)

Jump Trading Group is seeking an in-office Helpdesk/Tech Services associate in London to support day-to-day IT and office operations. You’ll perform Level 1 troubleshooting on Windows and Mac, assist with desk moves, device setup, and mobility configurations while delivering friendly, proactive support to staff and guests.

Focused on learning and growth in IT, you will update procedures, collaborate with Level 2+ for complex issues, and occasionally travel to other Jump offices as needed.

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