Leisure Centre Assistant Manager

About the Role

Our client is seeking a proactive and customer-focused Leisure Centre Assistant Manager to support the overall management of their vibrant facility in Portsmouth . You will play a key role in ensuring the smooth day-to-day operations, supervising staff, enhancing member satisfaction, and contributing to the centre's success. This position is ideal for an individual with strong leadership potential and a commitment to providing excellent service within the Hampshire leisure sector.

Key Responsibilities

• Assist the General Manager in overseeing all aspects of centre operations, including staff, facilities, and customer service.
• Supervise and motivate a team of leisure centre staff, ensuring high performance and adherence to standards.
• Manage front-of-house operations, including membership inquiries, bookings, and payments.
• Implement and monitor health and safety procedures to ensure a secure environment.
• Contribute to marketing initiatives and promotions to drive member engagement and acquisition in Portsmouth .

Requirements

• Previous experience in a supervisory or management role, preferably within the leisure or hospitality industry.
• Demonstrated ability to lead and motivate a team.
• Strong understanding of customer service principles and operational best practices.
• Excellent communication, organizational, and problem-solving skills.
• First Aid certification is desirable for this role in Portsmouth .

Benefits

• Competitive salary and benefits package.
• Opportunities for professional development and career progression.
• Complimentary access to leisure facilities.
• A supportive and dynamic work environment.
• Be part of a community-focused organisation in Portsmouth .