Remote Telecom Network Operations Specialist

About the Role

Our client is looking for a dedicated Remote Telecom Network Operations Specialist to join their distributed team, supporting operations from anywhere within the UK, with a focus on their network infrastructure. This role is essential for monitoring, managing, and troubleshooting the company's telecommunications network in real-time. You will be responsible for ensuring the highest levels of network availability, performance, and security. Working remotely, you will collaborate closely with on-site teams and other remote specialists to maintain seamless service delivery, embodying a proactive and problem-solving mindset within a flexible work environment, making this an ideal position for a motivated individual seeking remote work in the telecom sector.

Key Responsibilities

• Monitor the health and performance of the telecom network using sophisticated monitoring tools.
• Respond to network alerts and incidents, diagnose issues, and implement corrective actions promptly.
• Perform routine network maintenance tasks, including software updates and configuration management.
• Collaborate with engineering and support teams to resolve complex network problems efficiently.
• Document network events, troubleshooting steps, and resolutions in the incident management system.
• Contribute to the continuous improvement of network operations processes and procedures.

Requirements

• Proven experience in telecom network operations or a similar network monitoring role.
• Solid understanding of network protocols such as TCP/IP, SNMP, and routing protocols.
• Experience with network monitoring platforms (e.g., SolarWinds, Nagios, Zabbix).
• Strong analytical and problem-solving skills, with the ability to work independently.
• Excellent communication skills, comfortable working within a remote team environment .
• Relevant certifications (e.g., CompTIA Network+, CCNA) are advantageous.

Benefits

• Competitive salary package.
• Fully remote working arrangement, offering significant flexibility.
• Home office setup support and technology allowance.
• Comprehensive health and wellness benefits.
• Opportunities for virtual training and professional growth.