Retail Team Leader

About the Role

Our client is seeking an energetic and motivated Retail Team Leader to join their dynamic team in Glasgow . This role focuses on providing exceptional customer service, driving sales, and supporting the management team in day-to-day operations. You will lead by example, mentor junior staff, and ensure the store environment is appealing and well-organized. This is a superb opportunity for an ambitious individual looking to advance their career in retail management within Scotland's vibrant retail landscape.

Key Responsibilities

• Lead and motivate a team of retail assistants to achieve sales targets.
• Provide outstanding customer service, resolving queries and complaints effectively.
• Assist with stock management, including receiving deliveries and maintaining inventory accuracy.
• Ensure the store is presented to a high standard, including merchandising and cleanliness.
• Support management with operational tasks and store opening/closing procedures.

Requirements

• Previous experience in a retail supervisory or team leader role.
• Strong understanding of sales techniques and customer service excellence.
• Excellent communication and leadership abilities.
• Ability to work collaboratively within a team environment.
• Flexibility to work varied shifts in Glasgow .

Benefits

• Competitive salary and performance incentives.
• Significant employee discount on store products.
• Opportunities for leadership training and career development.
• A supportive and engaging team culture.
• Be part of a well-known retail brand in Glasgow .