Retail Team Leader

About the Role

Our client is searching for a proactive and customer-focused Retail Team Leader to oversee daily operations and guide a team of sales associates at their store in Glasgow . This role is essential for ensuring smooth store functioning, exceptional customer service, and the achievement of sales targets. You will act as a key point of contact for both customers and staff, embodying the brand's commitment to quality and service. This is an excellent opportunity to step into a leadership role within a respected retail environment in Glasgow .

Key Responsibilities

• Lead and motivate a team of sales associates to deliver outstanding customer service.
• Assist in managing store operations, including opening and closing procedures.
• Drive sales performance by implementing store strategies and coaching the team.
• Handle customer inquiries and resolve any issues efficiently and professionally.
• Ensure adherence to all company policies, including health and safety regulations.
• Support with stock management and maintaining visual merchandising standards.

Requirements

• Previous experience in a retail supervisory or Retail Team Leader role.
• Demonstrated ability to lead and motivate a team.
• Strong customer service skills and a passion for retail.
• Excellent communication and interpersonal abilities.
• Ability to manage tasks effectively and maintain high standards of store presentation.
• Flexibility to work varied shifts, including weekends, within the Glasgow area.

Benefits

• Competitive salary.
• Staff discount on products.
• Training and development opportunities for career growth.
• A supportive and dynamic team atmosphere.
• Opportunity to influence store performance.