Sports Centre Assistant Manager

About the Role

Our client, a busy sports and leisure facility in Portsmouth , is looking for a dynamic and organised Sports Centre Assistant Manager to support the Centre Manager in overseeing all aspects of daily operations. You will play a key role in ensuring a high-quality experience for members and visitors, managing staff, overseeing facility maintenance, and driving membership growth. This role requires a blend of operational, customer service, and leadership skills, essential for maintaining the centre's reputation and operational excellence. Join a team committed to promoting health and fitness within the Portsmouth community.

Key Responsibilities

• Assist the Centre Manager in the day-to-day operations, including staff supervision, facility checks, and customer service.
• Manage staff rotas, training, and performance to ensure optimal service delivery.
• Oversee the maintenance and cleanliness of all sports facilities and equipment.
• Handle customer inquiries, complaints, and feedback effectively and professionally.
• Support the implementation of marketing and promotional activities to drive membership and usage.
• Ensure compliance with health, safety, and emergency procedures.

Requirements

• Previous experience in a supervisory or management role within the leisure or hospitality industry.
• Strong leadership and team management capabilities.
• Excellent customer service and communication skills.
• Knowledge of health and safety regulations relevant to leisure facilities.
• Organisational skills and the ability to manage multiple tasks effectively.

Benefits

• Competitive salary and potential for performance-based bonuses.
• Hybrid working arrangements for improved work-life balance.
• Generous staff discount on membership and centre activities.
• Opportunities for career advancement within the leisure sector.
• A vibrant and engaging work environment focused on community well-being.