Open roleExternal
Telecoms Field Technician
- birmingham, west midlands, B1 1BB, United Kingdom
- Full time
- £32,000 - £32,000 Per Annum
Job Description
About the Role
Our client seeks a dedicated and skilled Telecoms Field Technician to join their operational team based in Birmingham . In this hands-on role, you will be responsible for the installation, maintenance, and repair of telecommunications equipment and infrastructure at customer sites. You will play a critical part in ensuring seamless connectivity for a diverse range of clients, upholding the company's reputation for excellent service delivery. This is a great opportunity for someone with practical experience in the telecoms industry who enjoys working independently and solving problems directly in the field, contributing to the reliable operation of essential communication networks.
Key Responsibilities
- Install, configure, and test telecommunications equipment, including routers, switches, and fibre optic cabling.
- Perform routine maintenance and diagnostic checks on network infrastructure to prevent service outages.
- Respond to service calls to troubleshoot and repair faults, ensuring timely resolution of customer issues.
- Adhere to strict health and safety protocols while working on client premises and company infrastructure.
- Maintain accurate records of work performed, including site surveys, installations, and repairs.
- Provide technical support and guidance to customers regarding their telecommunications services.
Requirements
- Proven experience as a Field Technician or similar role in the telecommunications sector.
- Solid understanding of telecoms infrastructure , including copper and fibre optic technologies.
- Proficiency in using diagnostic tools and testing equipment for network troubleshooting.
- Ability to work independently and manage time effectively to meet service level agreements.
- A full UK driving license is essential for site visits across the Birmingham area and surrounding regions.
Benefits
- Competitive starting salary with potential for overtime pay.
- Company vehicle provided for business use.
- Comprehensive training programs and opportunities for skill enhancement.
- Uniform and personal protective equipment supplied.
- A supportive team environment focused on technical excellence and customer satisfaction.