Automotive Parts Advisor

About the Role

Our client is seeking an organised and customer-focused Automotive Parts Advisor to join their busy dealership in Portsmouth . In this key role, you will be the first point of contact for customers and technicians seeking vehicle parts, ensuring they receive accurate advice and timely service. You will manage stock levels, process orders efficiently, and maintain a well-organized parts department, contributing to the smooth operation of both the service and sales departments. This is an excellent opportunity for an individual with a keen interest in the automotive industry to develop their career within a supportive and professional team in Portsmouth .

Key Responsibilities

• Identify and source the correct automotive parts and accessories for customer and workshop requirements.
• Advise customers and technicians on parts availability, compatibility, and pricing.
• Manage stock inventory, including receiving, stocking, and conducting regular stock checks.
• Process parts orders accurately using the dealership's management system.
• Liaise with suppliers to ensure timely delivery of parts and manage returns.
• Maintain a clean and efficient parts department.

Requirements

• Previous experience in an Automotive Parts Advisor role or a related customer service position within the automotive sector.
• Good knowledge of vehicle components and systems.
• Excellent communication and interpersonal skills.
• Proficiency in using computerised stock management systems.
• Strong organizational skills and attention to detail.
• A proactive approach to customer service and problem-solving.

Benefits

• Competitive salary and bonus opportunities.
• Potential for career advancement within the automotive industry.
• Training and development opportunities provided.
• A friendly and professional working environment in Portsmouth .
• Staff discount on vehicles and parts.