Leisure Centre Manager

About the Role

Our client is seeking an experienced and dynamic Leisure Centre Manager to oversee operations at their flagship facility in Leicester . This pivotal role involves ensuring the smooth day-to-day running of the centre, from front-of-house operations to fitness floor management and event coordination. You will be responsible for delivering exceptional customer service, maintaining high standards of safety and cleanliness, and driving membership growth and retention. The ideal candidate will possess strong leadership skills and a passion for fitness and community engagement, contributing to a vibrant and welcoming environment for all members.

Key Responsibilities

• Manage and motivate a diverse team of staff, including fitness instructors, receptionists, and maintenance personnel.
• Oversee the operational budget, ensuring financial targets are met and costs are managed effectively.
• Develop and implement innovative marketing strategies to attract new members and retain existing ones.
• Ensure compliance with all health, safety, and licensing regulations within the centre.
• Maintain high standards of facility cleanliness, maintenance, and equipment upkeep.
• Organise and promote community events and fitness classes to enhance member experience.

Requirements

• Proven experience in leisure centre management or a similar operational leadership role.
• Strong understanding of fitness industry trends and membership management systems.
• Excellent communication, interpersonal, and customer service skills.
• Demonstrated ability to manage budgets and drive profitability.
• Relevant qualifications in sports management, business administration, or a related field are advantageous.

Benefits

• Competitive salary package.
• Opportunities for professional development and career advancement.
• Discounted membership access to all facilities.
• Pension scheme contribution.
• A supportive and collaborative work environment in Leicester .